Dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We’re looking for a talented Account Manager who is passionate about working in Retail Media with the UKs largest retailer.
The Account Manager is a strategic and enthusiastic solution-driver, with a deep understanding of all Tesco Media & Insights channels and ad solutions. Central to this role will be to lead the planning, delivery and reporting of our client’s media and measurement campaigns. You will be responsible for supporting key client relationships, providing consultative product and solution recommendations through technical and analytical expertise. The Account Manager partners with sales Client Partners to build relationships and drive long-term revenue. Successful candidates will demonstrate strong client servicing, underpinned by consultative sales and analytical skills.
Key Accountabilities
* Support the achievement of quarterly + yearly revenue goals and growth strategy for key FMCG partners.
* Guide media / channel strategy and planning for our advertiser partners, working with both client direct and their agency partners.
* Leverage data and insights to deliver innovative, best-in-class retail media activations across the Tesco Media & Insights platform.
* Drive deeper partnership engagement through scaled coverage across key stakeholders (Shopper, Brand, Digital, Media, Commerce & Loyalty teams).
* Partner internally with Sales Client Partners, Media Enablement and Data Analysts to deliver against KPIs, driving business outcomes.
* Navigate complex cross channel projects with multiple stakeholders both internally & externally.
* Recommend and oversee client measurement strategy, analysing and presenting results.
* Identifying and communicating performance trends and insights to guide upsell / optimization recommendations with advertisers.
* Product expert across Tesco Media & Insights ad eco-system, driving client adoption of media channels
* Be confident challenging client strategy to maximise the role Tesco Media and Insights platform plays in delivering meaningful business outcomes.
What we expect from you:
* 2 years + experience in the advertising industry, either in media sales / retail media, and/or media agency.
* Passion for Retail Media and Tesco Media & Insights platform products and services.
* Extensive knowledge of brand, performance & digital marketing ecosystem’s and performance metrics.
* Skilled in the use of Excel / Powerpoint, with experience managing complex data-sets and insights.
* Results-driven, self-motivated and highly goal-oriented in order exceed targets.
* Confident communicator and presenter, comfortable in fast-paced environments.
* A consultative style with the ability to understand clients’ business needs and position solutions in a timely and personalised way.
* Ability to work in a fast-moving company and be adaptable to change.
* A team player with the ability to collaborate with internal departments and teams.
* Bachelor’s degree or equivalent in any subject
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact stephanie.winson@dunnhumby.com to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
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Global Diversity and Inclusion Questions
At dunnhumby, we utilise our diversity of thought as our competitive edge .
We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.
Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.
We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.
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