Job Summary
We are looking for a skilled, knowledgeable administrator to join our Rural District Nursing Team. Your role will be to support the Matron and their team of district nurses to maintain a smooth and efficient service. You will be the first point of contact for Patients, Students, New Starters, and other Health Care Professionals, so having excellent communication skills with a supportive nature is essential. You will need to be organised, efficient, have excellent IT skills, work well under pressure whilst keeping a calm and kind approach.
You will work as one of 4 administrators for Solihull Community Nursing services. The role is based at Balsall Common Health Centre where our Rural team is based. You will provide cross cover to colleagues as necessary and provide support to our SNAP (Call Centre) as and when necessary.
Main Duties of the Job
You will support the Matron in building nursing rotas, support with the allocation of visits, and updating patient records. You will be responsible for the ordering of equipment, support with the induction for new starters, and support student nurse allocation. You will support the team with IT needs and remote working support. You will book training and 1:1 sessions, book rooms, arrange meetings, and take minutes. You will need to review data, extract and report on team activity. You will be responsible for accurate record keeping and information sharing, so it is essential that you have a good understanding of confidentiality. Understanding of safeguarding is essential in this role, and understanding of escalation procedures is advantageous.
About Us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
* Investing in the health and wellbeing of our staff, including a commitment to offering flexible working where we can.
* Offering our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reaches their true potential, achieves their ambitions, and thrives in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture that empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected, and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job Details
Date Posted: 12 February 2025
Pay Scheme: Agenda for change
Band: Band 3
Salary: £22,816 to £24,336 a year
Contract: Permanent
Working Pattern: Part-time, Flexible working
Reference Number: 11550
Job Locations
Solihull Community Nursing
Friars Gate, 1011 Stratford Road
Solihull
West Midlands
B90 4BN
Person Specification
Qualifications Essential
* Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
* Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience Essential
* Experience of dealing with the Public/Customer service experience
* Experience of working with a range of Microsoft Office packages (e.g. Word, Excel, and Outlook)
* Experience of using IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name: University Hospitals Birmingham NHS Foundation Trust
Address:
Solihull Community Nursing
Friars Gate, 1011 Stratford Road
Solihull
West Midlands
B90 4BN
Employer's Website: https://www.uhb.nhs.uk/jobs.htm
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