Come and join DHL Global Forwarding A world-renowned company who are consistently recognised as a top employer with fantastic career prospects. 37.5 hours per week | 4 on - 4 off | 07:00 to 19:00 | Office-based | Hayes, London You will play a significant role in overseeing the end-to-end process of our Aerospace air freight export operations at our London Office in Hayes. Working in a close-knit team you will be collaborating with experienced freight professionals some of the best in the industry who will help you to further develop your career. You will receive: An enticing annual salary plus shift allowances, enhancing your pay 25 days holiday plus bank holidays Pension scheme - up to 8% employer contribution Enhanced maternity/paternity/adoption leave Support with self-development and career opportunities Reward & Recognition awards Charity and volunteering support through DHL Foundation Your role as an Air Freight Export Agent: Prepare and process all necessary Export documentation including air waybills, export declarations, customs paperwork, packing lists and invoices Ensure compliance with international trade regulations and customs clearance requirements Coordinate with carriers, shipping lines, and logistics providers to ensure timely delivery of goods, while tracking shipments and providing regular status updates to customers Act as the primary contact for customers regarding export shipments, advising on shipping options and export regulations as well as addressing any issues Prepare quotes, invoices and billing for customers Aerospace shipments require specialised packaging, strict regulatory compliance, technical documentation and enhanced security and coordination About you - you will have: Previous Air Freight experience, particularly within export operations Good understanding and experience of Aerospace shipping operations or AOG shipping procedures A high attention to detail with the ability to prioritise and efficiently manage workload Experience in a fast-paced office environment with excellent customer relations skills CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response