We are looking for an administration assistant who is motivated and is ready for a new challenge and either has previous experience of working in an office environment within a care home or wants to start a new career in care administration. Full Description REPORTS TO: HR & Training Manager PRIMARY OBJECTIVE: The primary purpose of the role is to carry out daily administrative tasks related to each department, either as part of the daily or weekly tasks along with supporting with projects that arise. You will support key departments including HR, Training, Maintenance and Finance to carry out administrative tasks in a timely manner. Daily and weekly tasks will include, answering the telephone and directing calls to relevant staff in a professional manner. Managing diaries for the key members of staff and the residents which will include organising meetings, filing, scanning and minute taking. You must be proficient in touch typing with excellent keyboard skills, a good level of English to ensure all letters and documents are correct. You will be required to carry out other administrative tasks as requested. The ideal candidate will be competent in prioritising and working with little supervision. They will be self-motivated, trustworthy and a team player. RESPONSIBILITIES Always maintain confidentiality. Reception duties, including answering incoming calls, taking messages if required and scheduling appointments. Support and work with the HR & Training Manager, helping the department to achieve an ongoing administration workload, including new recruitment, tracking and administration, ensuring employment and HR files are up to date in line with internal policies, assist with placing recruitment advertisements, working through the recruitment workflow, typing up reports for HR related meetings such as disciplinary and grievance hearings and interviews as required. Work with the Training Manager and their team, to help provide support in managing the internal and external training programs and help to compile management information as required. Manage correspondence (e-mail, letters, packages) for related departments and key personnel as required. Ensure all documentation is distributed as necessary to the correct department heads and where necessary scan and file digitally as required. Create and update records and databases with personnel, financial and other data to ensure these are up to date. Help maintain paper and digital personnel files, ensuring that all required information is filed and stored accordingly. Work directly with the Maintenance team, to help them administer their daily tasks, and help produce their compliance reports. Work directly with the Directors and Nominated Individuals as required to provide administration support, diary and appointment support and day to day admin tasks as required as well as help with data entry on Excel for financial reports. Support the payroll administrator to process the fortnightly payroll to cover her for periods of holidays and sickness. Requirements Proven experience as an office administrator or Personal assistant. Outstanding communication and interpersonal abilities Excellent organisational and leadership skills Familiarity with office management procedures and basic accounting principles Excellent Keyboard skills and knowledge of MS Office including proficiency with Word, Excel and PowerPoint Knowledge of Sage payroll would be ideal but not essential as full training will be provided. Ability to handle confidential and sensitive information appropriately. Maintain personal knowledge by completing any training required for the role. Always adhere to all company policies and procedures Be friendly, smiley, sociable and welcoming to our residents, to create a great atmosphere. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties and work flexibly as required. Be honest and reliable. Be trustworthy and respectful. Maintain excellent timekeeping and attendance. Have a professional approach to their role. Always be a good team player. Build and maintain good relationships with all other team members. Willing to put in the extra mile. Professional Development All candidates will receive in house training and development program, and we believe it is important that staff take personal responsibility for their continuing professional development which means that staff ongoing improve their knowledge, skills and competence, and develop professional qualities required throughout their career. Induction Training Nest Pension Scheme Paid Annual Leave with 28 days Pro Rata Leave Regular Staff and development meetings. Unlimited use of employee referral scheme with £250 bonus. A dedicated Training manager to support your continuing professional development Employee Assistance Programme We Can Offer A Successful Candidate Should Have Proven experience as an office administrator, office assistant or relevant role. Be prepared to be trained and assist with the Sage payroll in the absence of the Payroll administrator Outstanding communication and interpersonal abilities Excellent organisational and leadership skills Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office and office management software. A basic understanding of HR Administration Candidate Must Have Right to live and work in the UK 2 x Positive References DBS Check. Full UK driving licence would be beneficial.