Job Title
Description:
This is a varied role where the successful candidate will be expected to independently prioritise their workload and understand what the business needs day to day.
You will work closely with our Operations Manager and Business Support Coordinator to provide a proactive, solution focussed, high quality support function driving efficiency across the business.
The ideal candidate will have proven experience in a busy administrative role where they independently managed their own workload. They must be able to handle competing priorities effectively in a fast-paced organisation.
Key Responsibilities:
Office Management:
* Manage our hubs (Cambridge in person, Bristol remotely) and create a safe, engaging and productive space for employees.
* Own the Health & Safety of our hubs and act as the first point of contact for maintenance issues.
* Manage employee access to the building, including key cards, alarm information and visitor management systems.
* Meetings room management and catering arrangements for staff.
* Keep track of office stock and supplies and prepare and support for internal meetings.
* Space management and actively seeking to improve our offices for a more productive and engaging experience for employees.
* Create and update relevant policies and processes.
* Serve as the primary point of contact for all facilities-related queries and requests.
Administrative Support:
* Proactively manage relevant administration across the business including systems, processes and third parties supporting efficient day to day operations.
* Maintain accurate records of company assets, coordinate shipping and logistics for internal and external needs.
* Assist the People Team with onboarding new employees and support offboarding processes.
* Create and maintain efficient, organised filing systems for easy access to business-critical documents.
* Manage procurement of office supplies, IT equipment and other business needs.
* Provide support for travel arrangements and accommodation bookings.
Other:
* Support operational projects from beginning to end delivering on time and to budget.
* Assist in planning and coordinating employee events.
* Provide administrative assistance to the Executive team when required.
* Handle confidential information with discretion and professionalism.
* Maintain a consistent and approachable presence in the Cambridge hub.
Requirements:
* Identify inefficiencies in processes and implement improvements.
* Strong organisational and multitasking abilities.
* Strong communication skills with all levels of management and peers.
* Familiarity with Macbooks, GSuite and H&S standards and regulations.
* Ability to manage third-party relationships for facilities or administrative support.
Personal Qualities:
* Proactive, detail-oriented and solution focussed.
* Able to make strong, conscientious decisions.
* Highly reliable and good at time-keeping.
* Flexibility to adapt to changing business need.
* Ability to work under pressure.
* Able to work seamlessly with stakeholders at all levels of the business.