Senior Support Engineer required. This is an opportunity to join a well-established MSP / IT Support company, based in Worthing. They have been providing support to a variety of customers across the South East and are now looking for an enthusiastic person to join the busy IT team in their rapidly expanding company.
Position Overview
* Providing 2nd & 3rd line support to a variety of customers via telephone, email and remote support tools.
* Server monitoring, checking daily log files, backup logs and monitoring alerts.
* M365 / Exchange / SharePoint.
* Troubleshooting and configuring networks such as routers, printers and bespoke applications.
* Installing and configuring hardware/software.
* Hands on with all server and desktop products, as well as the latest cloud technologies.
* Full UK Driving License.
* 3+ years as an IT Technician / Support Engineer.
* Good knowledge of Windows 10 & 11.
* Microsoft 365 including Exchange, SharePoint, Azure and Intune.
* Microsoft Server 2016/2019/2022.
* Exchange 2016/2019/Exchange Online.
* Maintenance and troubleshooting of printers.
* Good understanding of networking protocols and devices: Draytek / Netgear.
Position Remuneration
* Monday to Friday.
* Salary £30,000 – 35,000 DOE.
* 28 days holiday including bank holidays (increasing to 25 over time).
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