Job summary
New opportunities have arisen for an individual to join our team here at Manchester Foundation Trust
We are looking for enthusiastic, committed, dynamic individuals to join our Team in the Cardiology Diagnostics Department at Manchester Foundation Trust Hospitals who will provide administrative and reception support
The department offers a full spectrum of Invasive and Non Invasive cardiac diagnostic investigations and is committed to developing staff and actively developing new roles for service provision.
Our mission is to improve the health/quality of life for our patients by building an organisation that develops and invests in the individuals that work here and this can only be achieved with the recruitment of the right people.
Any Enquires are welcomed and if you wish to arrange an informal visit of the department do not hesitate to contact us
Main duties of the job
Sorting and distribution of mail, case notes as appropriate.
General clerical duties sorting, filing, photocopying etc.
Dealing promptly with routine enquiries from staff and patients both on the telephone and in person, giving non-clinical advice, both orally and in writing, and communicating appropriately thereafter.
Reception duties meeting patients and visitors to the department/unit.
Some diary management for personnel or area.
Assisting with the introduction of new staff to office procedures and the use of office equipment.
Data entry and the updating of spreadsheets.
Use of patient related hospital computer systems making appointments, listing patients for procedures, recording data.
Following Trust and departmental Standard Operation Procedure (SOP's).
Take part in departmental audits as and when required.
Complying with the Data Protection Act and Caldicott Guidelines in relation to confidential data.
About us
MFT is England's largest NHS Trust with a turnover of £ & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.
We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.
We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Job description
Job responsibilities
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at .
Were looking forward to hearing from you!
Person Specification
Education/ Qualifications
Essential
1. General education to GCSE standard or equivalent experience
Desirable
2. ECDL / NVQ Word processing qualification
Experience
Essential
3. Proven experience of working to deadlines
Desirable
4. Previous secretarial or clerical experience, preferably within a Healthcare setting
Skills
Essential
5. Good oral and written communication skills
6. Ability to prioritise competing tasks
7. Organisational ability
8. Keyboard skills
Knowledge
Essential
9. Knowledge or a range of general office procedures
Desirable
10. Understanding of IT generally
Aptitudes
Essential
11. Conscientious and hard-working
12. Tactful and diplomatic
13. Willingness to undertake training
14. Flexible
15. Team player