PFI Account Manager
We are recruiting for a PFI Account Manager to lead our client's PFI contract to ensure high-performance delivery across Hard and Soft FM functions.
Responsible for P&L, team management, Health & Safety, and continuous improvement across the facilities management contract.
Manage the account team to meet PFI contract standards, strengthen client relationships, and deliver on financial and SHEQ targets across a range of public-facing sites.
Summary:
PFI Account Lead
Location - Worcestershire
Salary - Competitive plus bonus + benefits
PFI experience required
Account Management
Stakeholder relationships
P&L responsibility
Duties include:
1. Ensure consistent, high-quality service and PFI contract performance.
2. Drive financial outcomes and lead commercial delivery.
3. Build strong relationships with the client and internal teams.
4. Promote continuous improvement and operational excellence.
5. Lead and develop the contract team with a focus on safety and compliance.
Qualifications/Experience:
1. Strong Facilities Management operational and P&L management background.
2. PFI Healthcare - preferred.
3. Technical Qualifications - desired.
4. Customer-focused.
5. Proven leadership and team management - Essential.
6. Financially astute with strong communication skills.
7. Knowledge of M&E systems and supplier negotiation.
8. Background in FM or projects.
9. Understanding of contract law, H&S, and quality systems.
10. Adaptable, innovative, and focused on continuous improvement.
11. Stakeholder relationships.
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