Chroma are currently recruiting for a Service Delivery Manager to join an award-winning telecommunications company. This role offers a competitive salary of up to £55K (remote working, with ideally 1 day a week in their Manchester office) and a chance to be part of a team dedicated to making a positive impact The company itself is one of the countrys most successful cloud and managed services providers they have grown year on year for the last 17 years. They have won multiple awards and work with some of the most secure, critical, and commercially driven organisations in the UK. As a Service Delivery Manager, youll take charge of managing 10-15 external accounts, fostering strong customer relationships while ensuring service excellence. Theyre looking for an individual with a technical background who thrives on customer relationship management and delivering outstanding service. This is an excellent opportunity for a driven and dynamic individual looking to take their career to the next level in a thriving company To be eligible for this role, candidates must have the right to work in the UK and have been based in the UK for at least the last 5 years to obtain Security (SC) clearance. Key Skills: Minimum of 2 years experience in a Service Delivery Management role. Proven experience handling external accounts. ITIL certified Strong expertise in Service Reporting and Contract Governance. If you are interested in this position, please apply below or get in touch with Julia on 07305019879 or email your CV to