Appliance Repair Express is a trusted appliance repair and sales company dedicated to providing top-quality service to our customers. We are looking for a reliable and organized Administrative Assistant to join our team and help keep our operations running smoothly. Job Responsibilities: • Answer and direct phone calls, emails, and customer inquiries. • Schedule repair appointments and manage engineers’ calendars. • Maintain customer records and update databases. • Process invoices, payments, and basic bookkeeping tasks. • Assist with inventory management and ordering office supplies. • Support the team with general administrative duties as required. Requirements: • Previous experience in an administrative role (preferably in a service-based business). • Strong organizational and multitasking skills. • Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling software. • Excellent communication and customer service skills. • Ability to work independently and as part of a team. Benefits: • Competitive salary • Friendly and supportive work environment • Paid holidays If you are a detail-oriented professional with strong administrative skills, we’d love to hear from you