Our Organisation
This role is advertised by NCC Professional Services. Part of Nelson and Colne College Group, NCC Professional Services provides expert business support services to the wider College Group. Nelson and Colne College Group is made up of a family of colleges – Nelson & Colne College, Lancashire Adult Learning and Accrington & Rossendale College. Our College Group is now the only Further Education college in Lancashire to be graded as ‘Outstanding’ under the new Ofsted inspection framework.
Together the Group forms a Sixth Form, Skills and Technology Centre, University Centre, Employer Training and Adult Learning Provider delivering exceptional teaching and learning to all ages and at all levels.
Lancashire Adult Learning is an Adult Education College providing opportunities for individuals to learn, develop, work and prosper, at all stages of life. The College is focused on making Lancashire a place where everyone matters; a place where everyone can enjoy equal and quality life chances and be respected in their communities.
The Exciting Role
We are looking for an enthusiastic, competent and highly motivated Admissions Administrator to join our close-knit Marketing and Admissions team on a fixed-term basis working 22.2 hours per week.
Working in a busy and varied environment; the successful candidate will administer the processing of all student applications ensuring that data is effectively inputted, checked and maintained securely and that service standards are met in line with the College’s Admissions Policy and Service Level Agreement.
The ideal candidate will work with excellent attention to detail and have a strong knowledge of excel and its features. The Admissions Administrator will be able to provide relevant information about the application process and guidance on areas such as travel, finances, and course information. You will also be required to attend interview evenings across all sites.
The role will be primarily based at our Lancashire Adult Learning campus however, travel across sites will be required.
What You Will Be Doing:
• Deliver excellent customer service at all times being the first point of contact for applicant enquiries, providing essential information and supporting students in making appropriate choices
• Coordinate the College interviews; setting up appointments, collating schedules, processing student letters and interview information, liaising with curriculum, dealing with enquiries, preparing materials and providing meet and greet at the events
• Play a key role in supporting the College’s Internal Progression procedure, ensuring students are supported in processing their College applications, provided with timely information, arranged appropriate interviews and reports are produced timely to monitor progress
What We Are Looking For:
• 5 GCSEs or equivalent including Maths and English at Grade C or above (IT is desirable)
• Level 3/4 Qualification in a relevant field e.g. Business Admin (desirable)
• Experience of data inputting and administrative delivery in a fast paced environment
• Experience of excellent customer service delivery
• Experience of successfully working in an education or training context (highly desirable)
What We Offer in Return:
• Generous annual leave entitlement increasing to a maximum of 28 days (with service), plus Bank Holidays and closure days – totalling 41 days per year
• Access to a workplace pension scheme – with employer contributions of 5%
• Enhanced occupational sick pay scheme and access to family friendly policies and benefits
• A range of health and wellbeing benefits and support
• Staff recognition scheme, including long service awards
• Free on-site parking on all College sites