Royal Devon University Healthcare NHS Foundation Trust
The Medical Imaging Department is a very busy department with an expanding service where admin plays a crucial role. You will be dealing with both members of the public and medical staff on a daily basis. You will be the first port of call for our patients and will be instrumental in creating a positive patient experience. The post holder will be proficient in dealing with confidentiality issues ensuring patient details are recorded accurately. With offices in both Wonford and Osprey House, you will be required to work at either site as scheduled.
Main duties of the job
As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients stay healthy, when they need it most.
Job responsibilities
* You will provide a professional, efficient and effective reception and appointment booking service to patients and visitors whilst acting as the public face for the Royal Devon University Healthcare NHS Foundation Trust.
* You will undertake general clerical duties to maximise all outpatient capacity. You will ensure all information is secure and that confidentiality of information is maintained at all times.
* You will provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy.
* You must have the flexibility to provide cover and support across all modalities of the Medical Imaging Admin team including reception when required.
Working Pattern: 5 days per week with various shift patterns between the hours of 7.30am and 8pm. This will include occasional weekends and bank holidays on a rota basis.
Interview Date: Thursday 20th February 2025
For further information please contact: Angela Stylianou, Admin Line Manager on 01392 406267 or at angela.stylianou@nhs.net, or Val Ramsay on 01392 408554 or val.ramsay@nhs.net
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.
Person Specification
General Requirements
* See job description text above, and (where applicable) you can download a copy of the full job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Royal Devon University Healthcare NHS Foundation Trust
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