What you'll be doing
Are you a dynamic people leader with a passion for delivering exceptional customer service? We have an exciting full-time opportunity for you to step into the role of Assistant Manager based in our Abingdon office.
Reporting to the Customer Service Manager, you’ll lead a dedicated team of schedulers, driving the coordination of fire and security system maintenance, repairs, and emergency call-outs. In this fast-paced environment, you’ll have the chance to showcase your leadership skills and inspire your team to achieve excellence.
Your Responsibilities will include:
Lead by example, embodying our core values to inspire your team and encourage a vibrant workplace culture that values authenticity, integrity, and credibility.
Establish clarity around goals and expectations, empowering team members to excel.
Foster a supportive environment with regular, constructive feedback to enhance performance.
Who you are
We are seeking an ideal candidate who is an experienced people leader and passionate advocate for performance management, preferably within the fire and security service industry or similar.
Key skills:
Proven Leadership Experience: A track record of successfully managing teams in a fast-paced environment, demonstrating the ability to inspire and engage team members to reach their full potential.
Expertise in Performance Management: Strong background in setting clear performance expecta...