Job summary An exciting opportunity has arisen to work across The Mayflower Medical Group sites in this new and innovative role as a Health & Wellbeing Coach. This rewarding role will lend itself to traditional social prescribing, alongside triaging our low complexity mental health patients, either by phone or face to face, using a care navigation tool which we have created to ensure the most clinically appropriate patients are signposted to the correct support as soon as possible. The role will support our patients to move from surviving to thriving by helping them feel in control of their health and wellbeing by addressing mental health, general health, wellbeing and inclusion needs. Patients will span all ages incorporating typical presentations in both adult, child and adolescent mental health. Byproviding personalised care & support to patients, their families and carers, you will better allow patients to take control of their health and wellbeing, live independently and improve their health access and outcomes. You will develop trusting relationships with these patients by giving them time and focus on what matters to me. It is essential any applicant has prior experience of managing people requiring mental health support, alongside traditional social prescribing. This experience could be gained from a primary care background, but we are not limited to this. Main duties of the job Core Responsibilities: - To provide individual support for people and explore ways of improving mental health and well-being - Support access to wider community activities and support as part of an individual plan - Effectively signpost and support access to appropriate services - Facilitate collective action, support and advice to people within local communities in order to reduce health inequalities whilst responding to identified health needs through one-to-one support - Utilise social prescribing to develop individual recovery and support planning including working with the team directly across the practices. - Planning own workload you will promote and facilitate innovation and continuous improvement to deliver better services for service users and patients To educate fellow non-clinical and clinical staff within the PCN on what other services are available within the community and how and when patients can access them. To provide support in a variety of ways such as telephone conversations, group settings and one-to one/face to face conversations. To keep up to date and familiar with a wide range of local resources, groups and opportunities that may be relevant to people using this service. To attend relevant MDT meetings, giving information and feedback on social prescribing. Be proactive in encouraging equality and inclusion, through self-referrals and connecting with all diverse local communities, particularly those communities that statutory agencies may find hard to reach. About us Recently acquired by the Fuller and Forbes partnership, Mayflower Medical Group is a collection of 5 GP Surgeries based across Plymouth. Our surgeries provide healthcare to 35,000 patients at the following locations Stirling Road, Ernesettle, Trelawny, Mannamead and Mount Gould. As a group, our vision is to enable patients to live longer and healthier lives that are full, active and meaningful. We aim to do this by developing a sustainable primary healthcare service. Our service is undertaken by our vast multidisciplinary team of GPs, Advanced Clinical Practitioners, Pharmacists, Paramedics and Nursing teams, as well as our PCN staff. Date posted 29 January 2025 Pay scheme Other Salary £28,000 to £31,500 a year Contract Permanent Working pattern Full-time Reference number A2381-25-02PLYM Job locations Mayflower Medical Group Stirling Road Plymouth PL5 1PL Mount Gould Medical Centre Mount Gould Road Plymouth PL4 7PY Mannamead Surgery 22 Eggbuckland Road Plymouth PL3 5HE Ernesettle Medical Centre 21 Ernesettle Green Plymouth PL5 2ST Trelawny GP Surgery 45 Ham Drive Plymouth Devon PL2 2NJ Job description Job responsibilities To provide individual support for people and explore ways of improving mental health and well-being Support people to utilise self-help and facilitated tools to aid induvial goal planning and measurement of recovery Potentially support people to make informed choices about their health and wellbeing, which includes improving the levels of physical activity, promoting a healthier diet and improving mental wellbeing Support access to wider community activities and support as part of an individual plan Effectively signpost and support access to appropriate services Support primary care colleagues to address the wider determinants of health and deliver individual package of support and education Facilitate collective action, support and advice to people within local communities in order to reduce health inequalities whilst responding to identified health needs through one-to-one support Utilise social prescribing to develop individual recovery and support planning including working with the team directly across the Practice Promote effective and efficient working practices across the team to achieve measurable outcome Planning own workload you will promote and facilitate innovation and continuous improvement to deliver better services for service users and patients Job description Job responsibilities To provide individual support for people and explore ways of improving mental health and well-being Support people to utilise self-help and facilitated tools to aid induvial goal planning and measurement of recovery Potentially support people to make informed choices about their health and wellbeing, which includes improving the levels of physical activity, promoting a healthier diet and improving mental wellbeing Support access to wider community activities and support as part of an individual plan Effectively signpost and support access to appropriate services Support primary care colleagues to address the wider determinants of health and deliver individual package of support and education Facilitate collective action, support and advice to people within local communities in order to reduce health inequalities whilst responding to identified health needs through one-to-one support Utilise social prescribing to develop individual recovery and support planning including working with the team directly across the Practice Promote effective and efficient working practices across the team to achieve measurable outcome Planning own workload you will promote and facilitate innovation and continuous improvement to deliver better services for service users and patients Person Specification Qualifications Essential 2 GCSE grade A-C English and Maths A demonstrable commitment to professional development Relevant social prescribing qualification Desirable Qualified to NVQ level 2/3 Mental Health skills certificate Experience Essential Experience within a healthcare setting and/or similar role Experience in advising others in a caring background Desirable Experience of working with multi-agency professionals in primary or secondary care setting Experience of SystmOne Web clinical system Person Specification Qualifications Essential 2 GCSE grade A-C English and Maths A demonstrable commitment to professional development Relevant social prescribing qualification Desirable Qualified to NVQ level 2/3 Mental Health skills certificate Experience Essential Experience within a healthcare setting and/or similar role Experience in advising others in a caring background Desirable Experience of working with multi-agency professionals in primary or secondary care setting Experience of SystmOne Web clinical system Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Fuller and Forbes Partnership Address Mayflower Medical Group Stirling Road Plymouth PL5 1PL Employer's website http://bramleyonline.co.uk/ (Opens in a new tab)