About The Role
A bit about the role
Based in Broxden House, in Perth, the Revenue Protection Administration Assistant will be supporting our revenue protection business. Your day-to-day role will involve call taking, and liaising with field engineers, managers, and customers. There will be a requirement to schedule work to the field engineers and input data into our database systems. Alongside this, there may be a requirement to be trained in warrant procedures and liaising with courts. As this is a varied administration role, it requires accuracy and accountability.
Who are we?
Seeka provides specialist end-to-end revenue protection services across the utilities market. Offering an unrivalled range of services that includes the provision of locksmiths, dog handlers and revenue protection officers, Seeka makes visits to customer properties to investigate and make safe suspected energy theft cases.
Seeka sits within the M Group Services Energy Retail Division which is proud to be one of the UK's largest utilities support organisations – and we’re still growing, with some exciting times ahead. We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise.
We are part of M Group Services, a £1.7 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress. We have been one of the Times 100 Top Track Companies for the last three years running.
What you will bring to the role…
Essential:
1. Good organisational and administrative skills
2. Good communication skills
3. Meticulous approach to ensuring accuracy of data entry
4. Good time management and planning skills
5. Intermediate use of Microsoft Office
6. Knowledge of data analysis
Desirable:
1. Experience of working in a similar role
2. Experience in programme planning
3. A desire to learn
4. Ability to work well both independently and as a member of a team
What we offer…
1. Access to employee assistance programmes
2. Enhanced Maternity and Paternity
3. Discounts with national retailers
4. 24h Access to Online GP
5. Eye care vouchers
6. Reward & Recognition Scheme
7. 25 days holiday
At Seeka we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.
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