We are seeking a responsible, enthusiastic, and self-motivated individual with a pragmatic approach to join our busy Release of Information team.
The role involves managing a variety of information requests, where effective communication is essential to ensure the confidentiality and protection of patients’ personal data. The successful candidate will play a key role in delivering a high-quality administrative service, ensuring a positive patient experience and providing excellent customer service.
We are looking for a professional who is:
• An excellent communicator
• A collaborative team player
• Skilled in multitasking and able to work on their own initiative
• Focused on delivering the best solutions to queries
The ideal candidate will be an experienced administrator with a comprehensive understanding of the Trust’s electronic systems and the knowledge of
• GDPR
• the Data Protection Act 1998
• the Access to Health Records Act 1990
The primary responsibilities include processing Subject Access Requests (SARs) from patients and third parties, such as solicitors, while ensuring patient confidentiality is always upheld. This must be carried out in strict adherence to the Trust’s Information Governance policy and the Data Protection Act, ensuring compliance with legal timeframes.
Applicants should demonstrate a proven ability to work effectively as part of a team to support service delivery. A flexible approach to work, alongside a commitment to personal development and continuous improvement, is essential.
Please note, if a high volume of applications is received before the advertised closing date, we reserve the right to close the application process early.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineandpathology.
Weare committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
We warmly invite you to join our friendly and dedicated team. We are a hardworking and supportive group, committed to providing excellent care for our patients and service users. If you’re passionate about making a difference, we would love to hear from you.
For the full Person Specification and more information regardingthe main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.
UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLHa great placetowork, visit:Why Choose UCLH?
This advert closes on Tuesday 18 Feb 2025
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .