Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering, and manufacturing of its award-winning line of electric lift trucks. Our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible.
As an Apprentice Office Administrator, you will:
1. Undertake a Level 3 Business Administrator apprenticeship, completing set modules on time and attending college as necessary.
2. Work shadow a colleague and develop an understanding of office procedures through on-the-job training.
3. Use Microsoft applications such as Outlook, Word, and Excel.
4. Learn Crown administrative procedures, and how to use in-house software.
5. Build relationships and maintain regular contact with customers, keeping them fully updated in relation to all open work orders for their site.
6. Manage a busy telephone and email service used to log breakdowns from our vast client base across the UK.
7. Provide administrative support to the UK Fleet of Forklift Engineers, planning and dispatching engineers where required.
8. Receive service repair and maintenance requests from customers and enter in-house software.
9. Process completed work orders and team timecards.
10. Review and resolve any invoice queries in line with the company’s 5-day handling time.
You must be willing to learn and can follow instructions. You must have excellent communication skills and strong attention to detail. A*-C / 4-9 grades or equivalent in Maths and English as a minimum. I.T. literate and familiar with Microsoft “Word”, “Excel” or equivalent software. Ability to work efficiently and accurately.
Hours of Work: Monday to Thursday – 09.00am to 5.30pm with one hour for lunch; Friday – 09.00am to 5.00pm with one hour for lunch.
Company Benefits: 25 days holiday not inclusive of bank holidays, Company pension Plan.
For any questions, please contact Karen Ledger at karen.ledger@crown.com.
For further queries regarding this job, please contact the Recruitment Team at Crown Lift Trucks Ltd on 01256 300211 or via uk.recruitment@crown.com.
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