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Job Title: IT Engineer – ideally SC Cleared or willing to go through SC clearance.
Working Hours: Mon – Fri – 8am – 4:30pm
Contract Start: July 2024
Compensation: £ UMB rate / £ plus holiday pay PAYE.
Your New Company:
Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world’s greatest organisations, providing full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence, and quality at the heart of everything they do. Their technology enables mobilised teams to provide high-quality, scalable expertise and support across a wide range of customers in the UK. They are a company where people matter, promoting diversity, flexibility, and openness.
Your New Role:
The IT Engineer will be based in Edinburgh and will provide desktop support to users on-site. The Engineer is also required to complete remote support to users based in other locations, including London and Leeds.
Responsibilities:
1. On-site support mainly for HP kit and peripherals such as docking stations, keyboards, mice, and iPhones.
2. Support for Windows 10 / Windows 11 environment, MS Outlook, and Office 2016.
3. Software installation and configuration, including application support.
4. Cabling and patching knowledge and understanding.
5. Good knowledge of iPhone and Samsung phone support.
6. Knowledge of video conferencing and telephony support preferred but not essential.
7. High level of administration, call management, and accountability.
The site is a one-man site, but there will be a central point of contact for the users on-site, with support provided from London when required.
What You'll Get in Return:
1. Well-established onsite working environments.
2. Diverse and inclusive team.
3. High ethos and purpose-driven organisation.
4. Opportunity to contract for a reputable and growing organisation.
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