Job summary Elective Orthopaedics' Co-Ordinators team Our Senior Administrator will be responsible for providing day-to-day administrative support to the team and manager in planning, coordinating various activities in relevance to their own discipline. The ideal candidate will have sound knowledge of secretarial or administrative procedures and systems, some of which are non-routine and non-routine activities such as answering queries, progress chasing, task-related problem solving. They will be responsible for data collection for our hip & knee patients and supporting in the running of our digital platform. This is a permanent position working 30 hours per week. Main duties of the job Main duties include: Support the team in the running of the digital platform for patients and staff Data collection for hip and knee patients in real time and retrospectively where required Carry out reception duties effectively including answering the telephone, taking accurate messages, greeting visitors, responding to queries Maintain the quality of own work and support direct reports and colleagues to do the same Why work with us - 1 (pagetiger.com) About us Trauma and orthopaedics consist of two wards, Ainslie is a Trauma ward and Ella Rowcroft, elective joint replacement ward which is ring fenced area. We also have the fracture clinic. Our Elective Orthopaedic Co-ordinators are based on Ella Rowcroft ward, you will be working within a small team that deliver pre & post operative care to Elective joint replacement patients. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum (pro rata) Contract Permanent Working pattern Part-time Reference number 388-6523390-A&C Job locations Ella Rowcroft ward- Elective co-ordinators team Torbay hosptial Torquay TQ3 3XL Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification Full training will be provided in this friendly team. Job description Job responsibilities Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification Full training will be provided in this friendly team. Person Specification Qualifications & Training Essential Keyboard skills for regular use of computer systems ECDL qualification or equivalent experience with practical use of MS Office applications NVQ level 2 in relevant subject or equivalent experience GCSE in English and Maths Desirable oNVQ Level 3 in Business administration or equivalent qualification relevant experience. oExperience working within a health care setting Knowledge & Experience Essential oAble to liaise effectively with staff and managers at all levels in the organisation, and with managers from the wider NHS and external organisations. oStrong verbal and written communication skills. oAble to deal with a high volume of work whilst maintaining standards and meeting deadlines. oExperience of working within a data quality environment and understanding the impact of changing information in other areas oExperience of working within a clinical setting Desirable Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting. Specific skills Essential oProficient in the use of Microsoft Office packages including Word, Excel and PowerPoint oAbility to organise and prioritise workload effectively to meet tight deadlines. Can work under pressure at times. oAbility to learn new systems and procedures quickly and effectively. owell-developed critical thinking skills Desirable NVQ level 3 Business Administration or equivalent experience Person Specification Qualifications & Training Essential Keyboard skills for regular use of computer systems ECDL qualification or equivalent experience with practical use of MS Office applications NVQ level 2 in relevant subject or equivalent experience GCSE in English and Maths Desirable oNVQ Level 3 in Business administration or equivalent qualification relevant experience. oExperience working within a health care setting Knowledge & Experience Essential oAble to liaise effectively with staff and managers at all levels in the organisation, and with managers from the wider NHS and external organisations. oStrong verbal and written communication skills. oAble to deal with a high volume of work whilst maintaining standards and meeting deadlines. oExperience of working within a data quality environment and understanding the impact of changing information in other areas oExperience of working within a clinical setting Desirable Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting. Specific skills Essential oProficient in the use of Microsoft Office packages including Word, Excel and PowerPoint oAbility to organise and prioritise workload effectively to meet tight deadlines. Can work under pressure at times. oAbility to learn new systems and procedures quickly and effectively. owell-developed critical thinking skills Desirable NVQ level 3 Business Administration or equivalent experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Ella Rowcroft ward- Elective co-ordinators team Torbay hosptial Torquay TQ3 3XL Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)