Head of Change - Transformation Office
Project Management
Permanent - Full Time
Location: Birmingham, GB, B1 1AY; Salford, GB, M50 2QH; London, GB, W1A 1AA; Cardiff, GB, CF10 1FT; Glasgow, GB, G511DA
Job Closing Date: 09/02/25
THE ROLE
The BBC has embarked on a major programme of transformation to ensure we are building a digital-first media organisation that is fit for the future. We are reforming how we work across the whole BBC, looking holistically at everything from our structure and technology to people and processes. We are focusing on improving the efficiency and effectiveness of how we do things, as well as the experience of working here, to make the BBC a high-performing organisation and a great place to work.
The Transformation Office is accountable for prioritising, driving and overseeing all critical projects and corporate level change and transformation initiatives across the BBC. It manages a critical project portfolio which, together with other strategic change projects, will deliver transformation for the BBC and guarantee the long-term future of the corporation.
We are recruiting a Head of Change to deliver a change management philosophy, approach and plan that takes into account the change context and ensures an effective transition from the current to the future state. This includes building BBC change management capability across the organisation and delivering change activity to support the future strategy of the BBC.
This is a critical role for the BBC and an exciting opportunity to shape the future of the corporation and our approach to managing change. The role is permanent and can be based in any BBC hub location but will involve regular travel to London and other BBC locations.
Main Responsibilities
As the Head of Change, you will be critical to the success of the transformation agenda, working at the very heart of the organisation, delivering large-scale and lasting change for the workforce. You will work to ensure that we bring colleagues with us on the transformation journey, ensuring they understand the benefits of the change and how it impacts them positively.
You will work closely with key stakeholders and sponsors (often at very senior levels) to deliver on the BBC’s vision and strategy. Managing the case for change and effective communication of the benefits, you will use change as an opportunity to advance business objectives aligned to our vision for the future of the organisation.
In particular you will:
* Consider the organisation’s values, strategy, structure, process and culture when designing change interventions and maintain a long-term, strategic and tactical view of change initiatives for the BBC Transformation Office.
* Provide leadership for the implementation of business change activities across the BBC’s broad transformational change agenda, starting with the delivery of a change strategy and approach supported by a key message framework to engage and communicate with colleagues.
* Act as an ambassador for Change Management (CM) internally and externally, promoting and demonstrating the value of CM within the BBC to encourage wide ownership and accountability for delivering the BBC’s strategic change agenda and develop positive relationships, including leading and co-ordinating pan-BBC change networks, resource groups and communities.
* Through the design and application of good practice CM techniques and activities, be responsible for planning change interventions, building BBC change management capability, implementing change activities and ensuring the desired change outcomes are realised.
Are you the right candidate?
This is a key role for the BBC and we are looking for an exceptional change leader who has experience of delivering enterprise-wide change and building change capability across an organisation.
To be successful in this role you will need:
* Experience of developing Enterprise Change Management capability and of leading end to end change for large-scale transformational change programmes.
* Experience of stakeholder management on complex, sensitive programmes and at senior executive levels – demonstrating credibility and impact with senior leaders; adept at using influence and persuasion to gain buy-in to enable change through others.
* A motivated self-starter capable of working independently and/or with other Change Leads from across the business in a matrix structure; capable of influencing decision-making and building trusted relationships across corporate boundaries.
* Strong leadership capability; this role sits on the Transformation Office leadership team and will provide leadership support to the Director of Transformation, working alongside other TO leaders.
* Extensive experience of successfully galvanising people/groups to maintain high tempo implementation.
* Experience of facilitating and monitoring change; able to deal with complexity and ambiguity in a pressured environment; can adapt to changes in business focus.
* Relevant Change Management experience and qualifications, such as: Change Management Institute ACMM (Accredited Change Manager Master); APMG – Change Management Practitioner; MSP Practitioner; or equivalent.
Package Description
Band: F
Contract type: Permanent
Location: Office base can be any of the main Hubs (i.e., Belfast, Cardiff, Birmingham, Glasgow, Salford or London). If based outside of London, will require regular travel to London. This is a hybrid role and the successful candidate will balance office working (2 days a week) with home working for the remainder.
Salary: anticipated c.£100,000pa (plus London Weighting £5,319pa if London based), depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
* Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
* Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
* Benefits – We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
If you need to discuss adjustments or access requirements for the interview process please contact reasonable.adjustments@bbc.co.uk. For any general queries, please contact: bbchr@bbc.co.uk.
About the BBC
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
DISCLAIMER
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
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