As Senior Client Services Manager, your role will be to develop long-term relationships with a varied portfolio of clients, ensuring their accounting and business advisory needs are met to the highest standards. You will engage with a wide range of clients. Working within a rapidly growing environment, you will be expected to manage client portfolios effectively while contributing to the growth of the business.
Key Responsibilities:
1. Managing client relationships, which will include regular touch points with your clients, both online and in-person.
2. Explore development opportunities with existing relationships to increase portfolio sizes.
3. Managing finances of portfolio, including driving monthly billing targets, monitoring and improving recoveries, debt recovery and forecasting.
4. Reviewing VAT returns, personal tax returns and partnership returns, limited company and sole trader accounts.
5. Assisting in the management of the office and developing junior members of staff and proactively look to develop a culture on continuous improvement and best practice.
6. Identifying training and development needs and ensuring these are facilitated.
Requirements:
1. A qualified accountant who is proactive, with a passion for client engagement.
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