Quality Engineering Manager
Location: Blackburn, UK
Salary: up to 80,000
About the Role
We are seeking a Quality Manager to lead and drive quality improvements within a manufacturing environment. This is a critical role in ensuring adherence to quality standards, reducing quality-related costs, and improving customer satisfaction. The ideal candidate will be passionate about fostering a strong quality culture, maintaining compliance, and championing continuous improvement initiatives.
Key Responsibilities
* Lead efforts to instill a strong quality-focused culture throughout the organization.
* Maintain and enhance the ISO 9001:2015 Quality Management System.
* Develop and execute a robust inspection and audit plan, including statistical process control (SPC).
* Oversee the customer complaints system, utilizing root cause analysis methods (8D, 5-Why, Fishbone) to resolve issues and prevent recurrence.
* Collaborate with production teams to meet customer quality requirements and resolve specification issues.
* Monitor supplier performance and manage Supplier Corrective Actions (SCARs).
* Supervise and direct the quality inspection team to ensure daily operational excellence.
* Present statistical data in graphical formats and drive implementation of quality improvement programs.
What We're Looking For
* Experience: Quality leadership experience within manufacturing.
* Certifications: Six Sigma Green Belt, ISO Lead Auditor, or ASQ Certified Quality Engineer/Manager are desirable.
* Strong understanding of ISO 9001:2015 standards, structured problem-solving methodologies, and inspection techniques.
* Proven ability to lead teams, resolve customer issues, and implement process improvements effectively.
* Exceptional communication, leadership, and organization skills.
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