FBC Manby Bowdler are rated first locally in EVERY area of expertise, by our clients, on ReviewSolicitors. We are based in the heart of the Black Country, Shropshire and Worcestershire serving clients nationally. We are looking to recruit an experienced and self-starting Business Support/Paralegal Support to join our busy team in our newly opened Knowle office. This role has dual responsibilities, in a new, friendly office. General Office Support: Meet and greet clients to cover a part time colleague and holiday cover. Support with taking ID or any walk-in clients/new clients. Dealing with post and scanning as required. Helping run the office on a day-to-day basis. You will be asked to be a fire marshal and first aider as part of this role. Paralegal Support: Communicating with clients, colleagues and third parties in a professional manner. Composing emails and letters to clients and third parties. Dealing with New Enquiries that come into the Team to capture the new business. Supporting fee earner with other Private Client matters. Previous experience in professional services would be preferred, but close attention to detail, strong organisational skills and a passion for customer service and putting the client first are essential. We are a firm that puts our people first, you can expect: Focused career development. We have an active career management plan in place, and proactively support the growth and career aspirations of our people. Regular, structured performance and career conversations. We offer paid maternity leave; adoption leave and paternity leave. We have a full menopause policy and menopause champions. RewardHub retail discounts for our employees, along with access to online gym sessions, wellbeing, Employee Assistance Programme, financial wellbeing, cycle to work and salary sacrifice EV vehicle leasing scheme. We fund eye care, dental care, specialist consultations, physiotherapy and more via our expenses system.