Community Assessment Bed Team Placement Administrator
Kent Community Health NHS Foundation Trust
KCHFT are seeking ambitious individuals to join our Community Assessment Bed (CAB) team.
CAB support some of the most complex transfers of care from hospitals mainly in East Kent to the community. This is a critical administration role in the management of community assessment bed occupancy in East Kent.
Your role will require you to demonstrate the Trust's CARE values and utilise these values on a daily basis when liaising with families, other Organisations or our providers.
Attention to detail is key in this role as we support patients, families and next of kin's through the Discharge to Assess pathway. This can be a very anxiety provoking time for all involved so clear, consistent communication is key.
Main duties of the job
Working in a high pressure service, you will report to the Purchasing and Allocation Coordinator and be responsible for:
1. Ensuring referrals are processed.
2. Identifying appropriate community beds.
3. Facilitating effective communication between wards and internal/external providers.
4. Ensuring the safe and timely transfer of patients from acute hospitals.
5. Keeping accurate, 'real time' records of all patient transfers.
6. Supporting the team in ensuring all processes are followed, and patients and their families are supported.
Additional Working Pattern: Mon-Fri and 1 Saturday a month.
About us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values: compassionate, Aspirational, Responsive, Excellent.
We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences.
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments.
Job responsibilities
The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application.
At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated.
Person Specification
Qualifications
* Diploma of higher education, Foundation degree, Higher national diploma (HND), NVQ level 5 or equivalent.
* Certificate in management or equivalent level 4 qualification.
Experience
* Proven experience in office systems, with advanced use of Microsoft Office (MS Word, PowerPoint, Outlook, and Excel).
* Sound judgement and logical approach to complex situations.
* Practical application of HR practices, policies and procedures.
* Basic experience of a financial system.
* NHS specific IT system experience.
* Knowledge of Agresso and understanding of NHS Community Services.
Special Knowledge and Expertise
* In-depth knowledge of the service, site, and users.
* Proven ability to manage staff and handle confidential information in accordance with DPA.
* Design and development of standard and bespoke data reports.
* An understanding of the NHS current agenda and challenges.
Practical and Intellectual Skills
* Excellent written and verbal communication skills.
* Ability to record accurate minutes of meetings and present to a high standard.
* Ability to plan and organise own workload without direct supervision.
* Ability to maintain a high level of performance and meet deadlines even when faced with conflicting priorities.
* Adept at both negotiation and persuasion.
Personal Attributes
* Ability to apply a common sense and logical approach to identify key or underlying issues in difficult situations.
* Ability to deal with distressing or emotional situations and discussions objectively.
* Ability to travel to diverse sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB).
Kent Community Health NHS Foundation Trust
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