We are seeking an experienced Assistant Voids Repairs Manager to support the Voids Repairs team in ensuring timely, high-quality, and safe preparation of properties for new residents. This role emphasises process improvement, team leadership, and budget management to enhance the efficiency and effectiveness of void property management.
Key Responsibilities:
1. Oversee void processes from handover to completion, ensuring properties are safe, compliant, and ready for occupancy.
2. Manage staff and contractors, focusing on service quality, customer care, and adherence to health and safety standards.
3. Improve turnaround times and ensure compliance with landlord, safety, and regulatory standards.
4. Collaborate with Housing Management, Allocations, and other teams to streamline the voids process and improve the resident experience.
5. Maintain performance standards, provide training, and support staff development while managing budgets and resources effectively.
6. Use data-driven insights to monitor, report on, and enhance project outcomes and team performance.
About You:
1. Qualifications: Recognised qualification in Project Management (Prince2 or similar); NEBOSH or IOSH preferred.
2. Experience: Demonstrated background in project management within housing or a customer-focused environment, with strong knowledge of health and safety regulations.
3. Skills: Effective leadership and problem-solving skills, with strong capabilities in process optimisation, budget management, and team development.
4. Knowledge: In-depth understanding of health and safety legislation, compliance, and best practices.
Employee benefits include:
1. A range of flexible working arrangements
2. Excellent pension scheme
3. Cycle to Work Scheme
4. Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
5. Vibrant staff support networks
6. GreenwichCard which entitles you to discounts at local businesses
7. Payroll giving scheme
8. Generous leave entitlement, starting at 29 days per year (plus bank holidays)
9. Employee Assistance Scheme including external counselling service
If you’re ready to make a significant impact and help shape the future of housing services in Greenwich, apply today. Join us in our mission to improve residents’ lives and opportunities.
For an informal discussion about this opportunity, please contact Jack Benson; jack.benson@goodmanmasson.com
To apply please click the Apply Now link below.
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