The Protocol Group are looking for an eSafeguarding Co-Ordinator to join us on a full time basis.
As the eSafeguarding Co-ordinator you will take responsibility for the processing of client DBS’s, client support and set up and DBS enquiries.
You will provide support to the eSafeguarding Commercial Manager to continue to grow the service further and ensure we are providing the best service possible.
Salary – £22,000
Hours – Full Time, 8.30am-5.00pm, Monday-Friday
Location – West Bridgford
What will you be doing in the role?
1. To process 3rd party DBS applications using Protocol’s eSafeguarding software, accurately within the 24-hour submission SLA.
2. Manually tracking the progress of paper applications and liaising with clients and applicants to prompt any actions needed in the application process.
3. Answer any client and applicant queries, to ensure a high-quality service s received.
4. To action any DBS queries promptly to ensure applications can be processed correctly.
5. To support, train and create new customers.
6. To work with the eSafeguarding Commercial Manager in reviewing process/system improvements, testing and implementation.
7. To build strong relationships with applicants, clients and colleagues alike whilst providing exceptional customer service, to encourage customer loyalty.
8. To quickly resolve any queries/complaints, escalating to the eSafeguarding Commercial Manager when appropriate.
9. To research potential new clients/sectors to enable the eSafeguarding Commercial Manager to continue to expand the service.
10. To visit client sites when required to support the service provided.
What’s in it for you?
11. This a fantastic opportunity to shape and help drive the business forwards
12. Health care plans – Bupa & Wellbeing app, including employee assistance programme and 1:1 fitness and lifestyle coaching
13. 25-days annual leave
14. Payday breakfast
15. Birthday day off
16. Fridge Fridays
17. Casual dress code
18. Flexible holiday allowance – buy/sell
19. Discounted gym memberships
To apply for this role, please send your CV to or call Gabby Brydges, Talent Acquisition Executive on 0115 911 1244 for more information.
Overview
Organisation: Protocol
Location: West Bridgford, Nottingham
Salary: £22k per annum
Posted date: 03/10/2023
Closing Date: 31/10/2023
Benefits
Payday breakfastCharity work supportHealth care plansBirthday day offFridge FridaysCasual dress codeCycle to work schemeFlexible holiday allowance – buy more/sellDiscounted gym membershipsUncapped earning potential for Recruitment ConsultantsSpec Savers vouchersPlus incentives, social events, and competitions – we love to work hard, but play hard too!, Interested in becoming a Recruitment Consultant? We’re hiring! – No experience needed, all training is provided. – Competitive salaries with uncapped commission. – Excellent benefits and team culture. Email your CV to talent@protocol.co.uk or visit our website linked in the bio to find out more!, Wanting to get into Recruitment?Let’s face it, no one working in recruitment ever really grew up wanting to be a recruitment consultant. Most of us got into it by chance. The reason many people decide to get into recruitment and stay in the industry is the lifestyle and rewards available to the go-getters. Usually, you know someone who got into recruitment and seems to be loving life, earning money, and climbing the ladder.Don’t worry too much about not having Recruitment experience, if you really want it and have the right attitude our expert managers will train you up from scratch and give you everything you need to be a massive success in the industry!,