£27,500 per year plus additional parking contribution
Are you a highly efficient, organised and confident individual with excellent customer service skills? M:Tech is a leading provider of creative music technology education in schools for children in primary schools (KS2). We are seeking an Administrative Coordinator to join our friendly team.
Location: [Location]
Contract Type: Full-Time Permanent
Start Date: March 2025
Closing Date: 31st January 2025 at 12:00
Hours: 9am-5pm, Monday to Friday
Key Responsibilities
* Front of House / First Responder: You are the first point of contact for parents regarding all timetabling management communications and must respond swiftly and professionally to queries via telephone and email.
* Communications Management: Field telephone calls and manage the central administration email inbox with speed and precision, ensuring all enquiries are answered correctly or quickly directed to the appropriate department.
* Attendance Monitoring: Monitor attendance and ensure that teachers are keeping detailed and accurate attendance records to maintain smooth operations.
* Waiting List Management: Oversee school waiting lists, ensuring available class spaces are filled as soon as possible.
* Planning & Timetabling: Plan and execute timetabling and termly planning to support smooth delivery of our services.
* System Proficiency: Confidently use and maintain our systems and technology platforms to streamline administrative tasks and deliver excellent service.
About You
* Ultra Efficient: You are comfortable under pressure and can manage multiple tasks with ease to deliver results quickly and accurately.
* Organised: You excel at and enjoy keeping systems, schedules and records in perfect order.
* Tech-Savvy: You’re confident with a range of technology platforms and can quickly adapt to new systems.
* Exceptional Communicator: You have a warm, professional phone manner and outstanding written communication skills.
* Customer Service: You have previous experience in customer-facing roles, demonstrating patience, confidence and a solutions-driven approach.
What We Offer
* A fast-paced, dynamic role in a leading music education company
* Opportunities to develop your skills and be an integral part of our team
If you’re a proactive, organised professional who thrives in a fast-paced environment and loves delivering exceptional customer service, we’d love to hear from you!
Please note that applications without a covering letter will not be considered.
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