Main area Clinical Code Systems Grade NHS AfC: Band 6 Contract Fixed term: 15 months (Contract to March 2026) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 276-6855373-AC
Employer Queen Victoria Hospital NHS Foundation Trust Employer type NHS Site Queen Victoria Hospital Town East Grinstead Salary £37,338 - £44,962 per annum Salary period Yearly Closing 05/01/2025 23:59
System Improvement and Delivery Lead
NHS AfC: Band 6
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
Due to a secondment, an exciting opportunity has arisen within the Clinical Systems Team for the role of System Improvement and Delivery Lead.
Main duties of the job
The System Improvement and Delivery Lead role will support the Clinical Systems Team and the Information and Data Quality Analyst to manage the coordination of a range of projects and process improvement initiatives.
Detailed job description and main responsibilities
The post holder will report to the Clinical Systems Manager and will work closely with and receive work packages from the Clinical Systems Manager and Information and Data Quality Analyst to ensure that the work stream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery.
Person specification
Qualifications
* Educated to degree level or specialist knowledge in this field through practical experience
* Evidence of ongoing learning and development
Experience
* Experience of working with patient or customer focussed IT based systems
* Clinical application testing experience
* Experience of using service desk software for call logging and incident management
* Training and testing experience
* Experience of working with Dedalus Clinicom/PatientCentre
Knowledge
* Understanding of customer/user issues and how they impact on use of IT systems
* Data quality standards applicable to the data and processes being supported
* Knowledge and awareness of different systems used within an NHS Trust
* Understanding of Information Governance issues when using patient based systems
* Understanding of issues affecting clinical services.
Skills
* Skills in using a patient or customer focussed IT system.
* Advanced keyboard skills and ability to use personal computer software for the majority of the day including Microsoft applications, most notably Excel and Access
* Communication with users and colleagues by telephone, in writing and face-to-face.
* Attention to detail and accuracy
* Ability to act on own initiative, self-motivate and prioritise workload.
* Ability to liaise with all levels of staff and disciplines in the Trust.
Attributes
* Able to work well as part of a team
* Positive and enthusiastic attitude
* Able to support and encourage others
The closing date given is a guide only. You are therefore advised to submit your application as early as possible to avoid disappointment.
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