We are seeking a Counselling Services Coordinator for a maternity cover contract with a fabulous organisation who supports children and young people aged 5 – 25 years through challenging times by providing therapeutic services for young people and their families, as well as for the professionals who work with them.
Being the first contact in many cases for young people and their families through their therapeutic journey, it is key that you have a strong understanding of psychology and are likely to have a related degree. You will be triaging new service users to the correct service or therapist and ensuring the appropriate risk assessments are undertaken. You will be confident in sharing responsibility for health and safety practices, safeguarding or suicidal risk, and reporting any concerns to line management, taking immediate action as required.
Working across Essex, you will be part of the team managing incoming communication from potential and current clients, referrers, families, and professionals. You will coordinate a team of therapists at both operational and clinical levels, ensuring contractual obligations and KPIs are met, and services are delivered to a high standard. Working with the Lead Therapist, you will also take forward safeguarding actions.
This role will be busy and central to the delivery of the charity’s services. It will involve working with all internal colleagues, being one of the main points of contact for a large team of therapists, and building and maintaining effective relationships with many external agencies. Additionally, you will be responsible for keeping admin and data updated to a high standard and ideally also able to produce reports for stakeholders.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
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