Join to apply for the Front of House Manager role at Cambridge City Council.
Job Description
FRONT OF HOUSE MANAGER
The Corn Exchange is not just the biggest venue in the area, it is also the busiest. We put on a whole range of events from the latest bands to children’s theatre, from huge corporate events to graduation ceremonies, from classical concerts to weddings, parties, and conferences.
We are looking for an experienced and knowledgeable focused person to lead our front of house operations at the Corn Exchange and Guildhalls. This pivotal role will lead the venue event delivery teams working across event management, stewarding, bars, catering, changeovers, cleaning, and customer service. They will coordinate with technical, box office, programming, and marketing managers to ensure that all our events are prestigious and memorable.
Naturally, you will be passionate about the arts and have extensive knowledge of event management along with solid experience in the licensed trade. We are looking for someone with an entrepreneurial background, who is able to identify and exploit commercial opportunities as they arise.
With the ability to lead, manage, develop, and motivate, we’ll be looking to you to lead on event management, deliver exceptional customer service, and ensure that the venues are kept operational. You will come to us with a track record of working with a large team and will be an excellent communicator who can lead by example.
Our ideal candidate will have good negotiating skills and will be able to demonstrate their attention to detail. So, if you want to drive the development of strategies for all aspects of front of house delivery, then don’t wait in the wings, come and show us what you can do!
What we can offer:
* Family friendly policies
* Agile and Flexible working
* Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time)
* Flexible Bank Holidays
* Annual leave purchasing scheme
* Access to the highly valued Local Government Pension Scheme (LGPS)
* Additional Voluntary Contribution (Shared AVC) Scheme
* A variety of learning and development opportunities via a range of sources and methods
* Confidential advice and support via the Employee Assistance Programme
* Health and well-being programme
* Professional Membership Fees paid for, dependent on the role
* Subsidy for public transport
* Relocation Assistance may be payable in approved cases
* Staff reward and recognition framework
Hours:
This is a full-time role, for 37 hours per week. Although the role is advertised as full time, if you believe you have the skills and experience to join us and would like to discuss different working patterns, please do get in touch.
Working Pattern:
Monday – Friday 9-5, with some evening and weekend work required.
Contract:
Permanent
Salary:
£40,476 – 45,718 per annum (City Pay Band 6), pro rata for part time.
Location:
This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.
More Information:
You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours or Equality & Diversity in Recruitment.
If you would like an informal chat, please contact Tom Thurbon on email Thomas.Thurbon@cambridge.gov.uk.
Application Process:
To be considered for this role, please scroll below to ‘Apply Online’ and complete an application. There you can search for the role and download the Role Profile which will tell you a bit more about the role.
If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Government Administration
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