Job Description: Legal Secretary
Location: Faversham OR Sittingbourne
Employment Type: Full-time
Salary: Starting at £25,000, increasing dependent on experience
About the Role:
We are seeking a proactive and adaptable Legal Secretary to join our Law Team. This role requires providing comprehensive administrative and secretarial support while maintaining a flexible approach to collaborating with colleagues and clients.
Key Responsibilities:
* Utilise the CRM system effectively to manage client and case information.
* Accurately finalise dictation within set deadlines.
* Handle all tasks related to opening, progressing, and closing legal files.
* Assist with answering telephone calls and attending to walk-in clients.
* Maintain a professional, polite, and helpful demeanour at all times.
* Communicate regularly with clients and stakeholders to ensure swift and accurate case progression.
* Take ownership and accountability for delivering an excellent client experience.
* Proactively manage case matters, ensuring no file remains unattended for more than two weeks.
* Foster a culture of collaboration, client-focused service, and problem-solving within the team.
* Support personal and professional development for yourself and colleagues.
* Build and maintain strong relationships with colleagues, stakeholders, referrers, estate agents, financial advisors, will writers, and other legal professionals.
* Promote and adhere to workplace health and safety regulations, ensuring a hazard-free environment.
* Demonstrate financial awareness by identifying cost-saving opportunities and managing expenses efficiently.
* Stay up to date with relevant legal and regulatory requirements, including Money Laundering, GDPR, Compliance, and Financial Prudence.
Requirements:
* 2 years previous experience in an administrative or legal support role is preferred but not essential.
* Strong organisational skills with the ability to manage multiple tasks efficiently.
* Excellent communication and interpersonal skills.
* Proficiency in using CRM systems and office software.
* A proactive and client-focused approach to work.
* Ability to work collaboratively in a fast-paced legal environment.
If you are a dedicated and detail-oriented professional looking to grow within a dynamic legal team, we would love to hear from you.
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