Job summary
You will work as part of the prescribing team alongside our pharmacist and pharmacy technician
Experience working in general practice or pharmacy is essential. The successful applicant will need to demonstrate:
1. Excellent organisational skills.
2. Highly developed time management skills.
3. The ability to multi-task in a pressurised environment
4. IT literacy.
5. Attention to detail.
6. Be able to communicate effectively at all levels internally and externally.
7. Exceptional team working ability.
Main duties of the job
You will work as part of the prescribing team alongside ourpharmacist and pharmacy technician. As part of your duties you will assist withall aspects of prescribing including patient medication requests, monitoring ofpatient blood tests, medicines audits and liaising with patients, GPs, pharmaciesand care homes. In addition you will have administration duties involving reports from out of hours providers and housekeeping of messages in theclinical system.
About us
Sandgate Road Surgery are expanding our prescriptions and adminteam. We are located inWest Folkestone just a short walk from theFolkestone Leas the practice providesprimary care services to approximately13,000 patients.
Job description
Job responsibilities
Practice & Prescriptions Administrator
REPORTS TO: Pharmacy Technician
HOURS: 20 hours per week
Job Summary:
To provide an accurate, timely and qualitative process for processing prescription
requests for registered patients.
To provide support to the prescribing technician, pharmacist and GPs as well as other members of the primary health care team, to ensure patients prescription requests and discharge summaries are processed in line with practice protocols.
To ensure incoming reports to the practice clinical system are allocated and dealt with in line with practice protocols.
Job responsibilities:
To process, with the assistance of receptionists, medication requests from registered patients in line with practice protocols.
8. To collect repeat prescription requests from post box and reception.
9. To liaise with patients and pharmacies regarding queries and requests.
10. To ensure medication is issued in line with the protocols and ensure that any queries raised are dealt with quickly and correctly.
11. To ensure that patient queries on medication are highlighted to the relevant GP
12. To assist the Pharmacy Technician with blood monitoring and audits processes.
13. Assist the pharmacy technician in achieving practice targets in regard to prescribing.
14. Responsibility for dealing with prescriptions that have not been collected and remove the details from the patient records and destroy the prescription
15. To carry out any other requested duties with regard to repeat prescriptions as per the practice protocols.
16. Action all incoming 111 reports as per the practice protocol.
17. Responsibility for housekeeping of incoming EMIS message and task inboxes to ensure that all messages are dealt with in a timely manner and mailboxes remain free from old or redundant information.
Person Specification
Experience
Essential
18. Experience working in general practice or pharmacy is essential
Desirable
19. Excellent organisational skills.
20. Highly developed time management skills.
21. The ability to multi-task in a pressurised environment
22. IT literacy.
23. Attention to detail.
24. Be able to communicate effectively at all levels internally and externally.
25. Exceptional team working ability.
Qualifications
Essential
26. GCSE grade A to C in English and Maths
Desirable
27. Prescribing or pharmacy technician qualification