Assistant Manager
Salary: £13,420.80 per annum (depending upon experience)
Location: Swanley
Hours: 22.5 Hours per week, working 3 out of 6 days inc. weekends
Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you!
As an Assistant Shop Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers.
ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
• Collaborating with the Shop Manager to plan, set, and operate the shop within the annual retail operating budget
• Ensuring great customer service at all times and acting professionally on the premises
• Ensuring stock levels on the shop floor are maintained and that the Manager is aware of stock needs daily
• Ensuring the recruitment and continual development of staff and volunteers
• Being aware of communications and events at ellenor and acting as an ambassador for the charity within the community
Essential requirements of the role include:
• Proven experience in managing, supporting and resourcing a team objectives set from ellenor.
• Proven experience in managing and setting budgets
• A good understanding of retail management and the challenges of working within the voluntary sector
• Excellent customer service skills
• Good organisation and planning skills with the ability to manage and prioritise workload.
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
How to apply:
By application form either online or downloadable from our website or by submitting a CV and cover letter to hr@ellenor.org, CV’s without a cover letter will not be considered.
For informal enquiries please contact 01474320007
Application deadline: 11 April 2025
Interviews will be conducted on 18 April 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .