Job Description Summary
As the Administrator, you will provide crucial support to the Logistics Supervisor/Team Leader by coordinating work to ensure the delivery of a high-quality and efficient operation.
Job Description
As Administrator, you will be responsible for maintaining clear and effective communication with the Logistics Supervisor and internal teams, ensuring accurate goods receipt and other tasks required. Reporting any concerns or opportunities for improvement to the Supervisor, your role will ensure smooth operations and help drive service excellence. Additionally, you will offer support to the Operations Team as needed, contributing to the overall success of the logistics function.
If you're ready to take the next step in your career and be part of our team, apply now to join us at ISS!
Key Responsibilities
1. Process incoming Goods ensuring accuracy and timeliness recording of data
2. Create, maintain and enhance effective working relationships with all major stakeholders (colleagues, visitors,) in line with best practice, to ensure satisfaction with our service & to demonstrate commitment to our long-term presence
3. Resolve customer complaints and issues related to logistics, ensuring customer satisfaction - if required, escalate to Logistics Supervisor/Team Leader
4. Serve as the point of contact for customer inquiries related to orders, deliveries, and returns, providing timely and accurate information
5. Ensure confidentiality, privacy and dignity is always maintained in accordance with the Data Protection Act and in line with Company where appropriate
Professional and Personal Competencies/Qualifications
1. Previous Admin & Logistics experience
2. Have effective communication skills
3. Ability to solve problems in an effective manner
4. Able to multitask
Additional Information
Relocation Assistance Provided: No
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