Social network you want to login/join with:
Responsibilities:
* Monitor and manage computer systems, servers, and networks to ensure smooth operation.
* Perform routine maintenance, software updates, and troubleshooting to prevent system failures.
* Operate and manage enterprise software applications, databases, and backup systems.
* Assist in setting up hardware and software configurations for users.
* Respond to technical issues reported by employees and escalate complex issues to IT support teams.
* Generate reports and maintain records of system operations, errors, and downtime.
* Ensure security and compliance measures are followed for data protection.
* Manage and monitor batch processing, ensuring jobs are completed successfully.
* Collaborate with IT teams to improve system efficiency and implement new technologies.
* Provide basic training and support to staff regarding software and hardware usage.
Essential Qualifications:
* Diploma / Bachelor's Degree in Computer Science, IT, or related field.
* Certification in hardware, networking, or IT support (preferred).
Skills Required:
* Strong knowledge of computer operations, hardware, and software management.
* Experience in troubleshooting and resolving system issues.
* Familiarity with database management and backup procedures.
* Basic understanding of networking concepts and IT security.
* Proficiency in Microsoft Office, Windows, and Linux operating systems.
* Ability to handle multiple tasks efficiently and work under pressure.
* Good analytical and problem-solving skills.
* Strong communication and teamwork abilities.
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