Job summary We are looking for a motivated and professional individual, who will work as part of the team, providing a high level of administrative support to the clinical and secretarial team. You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills, an excellent telephone manner and a strong commitment to personal and professional development. You will be an integral member of the team, working in a rewarding environment. This key role will involve coordinating of emails and incoming calls to the service and will assist in the day-to-day administration workload. Main duties of the job You will be responsible for effective administration duties, booking patient appointments, email coordinating, call handling, and other administrative duties.You must have previous office based experience and a working knowledge of Microsoft Office. You must possess good communication skills; have the ability to effectively work as part of a team as well as on your own initiative, proven organisational skills and a strong commitment to personal and professional development. About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives. As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team. In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. Date posted 19 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata Contract Permanent Working pattern Part-time Reference number 236-SCO-AC061-25 Job locations Renal Outpatients Ground Floor Hope Building, Stott Lane Salford M6 8HD Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Skills Essential Good all round secretarial knowledge of all office practice and procedures Good written and verbal communication skills Ability to work as a team member Ability to organise work independently and adapt to changing priorities Ability to work under pressure An ability to communicate with people at all levels Excellent telephone manner including good listening skills Good attention to detail Willingness to learn new skills Knowledge Essential Knowledge of medical terminology Desirable A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent) Knowledge of the Trust's current Information Technology systems (e.g. Medisec, iSOFT, PAS) A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent) Qualifications Desirable Possession of ECDL qualification Qualification in medical secretarial studies. Person Specification Skills Essential Good all round secretarial knowledge of all office practice and procedures Good written and verbal communication skills Ability to work as a team member Ability to organise work independently and adapt to changing priorities Ability to work under pressure An ability to communicate with people at all levels Excellent telephone manner including good listening skills Good attention to detail Willingness to learn new skills Knowledge Essential Knowledge of medical terminology Desirable A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent) Knowledge of the Trust's current Information Technology systems (e.g. Medisec, iSOFT, PAS) A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent) Qualifications Desirable Possession of ECDL qualification Qualification in medical secretarial studies. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address Renal Outpatients Ground Floor Hope Building, Stott Lane Salford M6 8HD Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)