IT technical Engineer for an MSP company based in Maidenhead. Salary ranges: £35,000 to £40,000 experience-related, you will need to have the right to live and work in the UK and a full UK driving license (plus your own vehicle)
Part of the job role will involve office work in Maidenhead and visiting client sites. Onsite work will include fault-finding and project work. The customers are based in and around the home countries.
We are looking for someone with technical experience and a strong understanding of Windows servers, Firewalls and switches. Able to install and setup windows servers, diagnosing internet issues as well as an understanding of NAT, VLANs
Diligent and logical approach to working with strong problem-solving skills
Excellent customer focused approach and commitment to service delivery
Ability to prioritise workload
Good interpersonal and communication skills, both verbal and written
In-depth knowledge of the following areas: These are must-have Skills/Experience.
Bring an in-depth knowledge of Windows technologies such as Windows Server 2012, RDS and Windows 10 / 11.
Active directory and group policy administration
Hyper-V setup and administration
Microsoft 365 tenant setup and administration
SharePoint On-Line Setup and administration
Strong networking capabilities (DNS, Routing, VLANS)
Experience with Meraki / Draytek / Sophos firewalls
While desirable qualifications and skills would be advantageous, they are not essential if you possess the relevant experience.
Recognised qualifications by Microsoft, Cisco, HP
Previous MSP experience
Imparting your technical knowledge to others and welcoming the opportunity to mentor junior members of the team
Experience with MS Teams
VoIP knowledge, preferably Gamma horizon
Knowledge of Cisco or HP switch and router infrastructure
Knowledge of scripting in PowerShell, batch files or VBScripts
Network Security Technologies including IDS/IPS
Apple products and support
Knowledge of desktop imaging software/services
We flexible on start times, 8.30am-5pm or 9-5.30pm, 37.5 hours per week, with a one-hour unpaid lunch break, 24 days holiday p.a. plus Banks
Company Benefits:
Statutory Sick Pay, Statutory Maternity Pay, and Statutory Paternity Pay
Company Pension
Training & Development Programmes
Employee Assistance Programme
Rewards & Recognition Scheme
Buy Back Holiday Scheme (buy / sell back up to 4 additional days per year)
Referral Bonus £500
Cycle to Work Scheme
On-site parking
Kitchen with Tea / coffee / cold drinks / biscuits / fruit provided
Closed on Bank Holidays. Close early over Christmas, skeletal staff run the helpdesk based on a rota.
We are situated off the motorways that link to Maidenhead, Berkshire, England are the A308(M), A404(M), and M4
To apply, please email your CV. To find out more, call