An exciting opportunity has arisen to join our admin team working as an admin support typist within the Neurology Department working 15 hours per week, Monday - Tuesday. The successful candidate will have proven experience of audio typing at accuracy and speed. Attention to detail is paramount in this role.
You will play a key part working alongside consultants, nursing teams, other health care professionals, and colleagues internally and externally.
The support typist/administrator will be required to provide efficient and effective support to the medical secretaries, including cross-cover for other support typists/administrators and medical secretaries within the business unit to support clinical teams in times of absence, as requested by the Senior Operational Manager.
The support typist/administrator will be responsible for typing clinic letters using the digital dictation system (BigHand), sorting of post, filing, and other general administrative duties as directed by the Senior Operational Manager.
The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.
Main duties of the job
Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff, and other parties with required information in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner. Type all forms of clinical correspondence as dictated by clinical staff, by use of audio or copy typing. Produce copies, filing copies in correct sequence, ensuring follow-up arrangements are in place. Participate in team and Trust meetings as requested.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Job responsibilities
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications
* *RSA Stage II or equivalent qualification in typing
* *Audio typing RSA stage II or equivalent
* *Good all-round general education to GCSE standard, including English Language and mathematics
Experience
* *Proven competencies in current office practice
* *Use of emails and electronic diaries
* *Experience of working within an office environment
* *Previous NHS experience
* Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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