Strategy and Business Development Manager
About Us
Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), which drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs).
Ocado Solutions is responsible for our corporate international partnerships, offering the proprietary Ocado Smart Platform (OSP) as a service to retailers around the world. OSP comprises access to Ocado’s physical automation, allowing highly efficient preparation of orders, together with the full end-to-end software applications required to operate a world-class online grocery business, bringing the best possible operational economics, consumer experience, and service to our partners.
About the role
As a Strategy and Business Development Manager within Solutions, you will be responsible for one of the most important targets in the company: signing new international partnerships across three regions: Europe, Americas, and APAC/MEA. This includes inspiring potential partners on all levels, including C-level executives worldwide, while managing the full sales process from research and initial contact to detailed joint work, building detailed P&Ls, negotiating complex financial terms/agreements, and ultimately contract signing.
In this role, you will demonstrate ownership and autonomy to manage prospects, coordinating the various work streams overall (Tech, Logistics, Network Planning, Legal, etc.) and being the main day-to-day project lead on the commercial work stream, building up business modelling and driving strategic commercial decisions. This is an exciting opportunity that plays a pivotal part in guiding the strategic growth of the company and ensuring we continue to pioneer the online grocery retail market.
Please Note: We offer a hybrid work environment, requiring at least two days in the office each week. This position is located at our Head Office in Trident Place, Hatfield. This role will also include international travel, at least once a month.
In this role you will
* Business development with multiple international prospects (between one and four in parallel at varying levels of maturity)
* Building detailed online P&Ls from the bottom up, explaining and negotiating complex fees to demonstrate long-term P&L improvement
* Building excellent relationships with prospects and internal stakeholders to ensure client needs are met in a professional and timely manner
* Leading day-to-day business development activities including presentations, business case advice, commercial workshops, and prospect visits
* Acting as main point of contact with prospective clients, coordinating project plans and regular check-points internally and externally
* Supporting commercial and technical negotiation of complex contracts; contributing to successful deal conclusion
* Facilitating successful post-sales activities and ensuring a smooth transition to the implementation team
About you
* Experience of working in a complex commercial environment would be advantageous
* Excellent data analysis, deep understanding of financial statements/P&Ls, and high proficiency within Excel
* Strong demonstration of commercial acumen, relationship building, and influencing through oral and written communication skills (fluent in written and spoken English)
* Previous experience of business development
* Proven experience in E-commerce / Operations / Technology projects or industry roles
* Strong Consulting experience
* Internationally minded with previous experience of working in a global company
* Retail/FMCG/E-commerce experience highly desirable
What we offer you
Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
* 30 days ‘working from anywhere in the world’ policy
* Wellbeing support through dedicated apps and an Employee Assistance Programme
* 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
* Pension scheme (various options available including employer contribution matching up to 7%)
* Generous Private Medical Insurance (within the first month of joining!)
* Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
* 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete)
* Train Ticket loan (interest-free)
* Cycle to Work Scheme
* Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
* Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
* Opportunity to participate in Sharesave and Buy as You Earn share schemes
* 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!)
Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams, and developing new ways of working.
Changing the way the world shops, for good.
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