Head of Operations
Location: Redhill, Surrey
Salary: £70,000 - £80,000 per annum
Bonus: Up to £2,500 per annum
Reports To: Managing Director
Direct Reports: Fitters Team, Equipment Manager, Operations Assistant/Scheduler
About the Company
Talented People, a specialist recruitment agency, is working in partnership with a leading hire company to recruit a Head of Operations. This growing business provides high-quality solutions for high-rise construction projects, offering rental, installation, maintenance, and removal services. Committed to operational excellence and customer satisfaction, they are seeking an experienced and motivated professional to lead their operations team.
Role Overview
The Head of Operations will oversee all operational aspects of the business, including hoist installation, maintenance, and the management of storage and workshop facilities. This role requires a strong leader who can ensure equipment is prepared and delivered to the highest standards, effectively manage schedules, and maintain customer satisfaction. Additionally, the role will focus on cost control and contribute to the long-term strategic growth of the business.
Key Responsibilities
Team Management
- Lead, manage, and support hoist installation and maintenance teams.
- Oversee recruitment, training, and performance management of operational staff.
- Foster a culture of safety, teamwork, and professionalism.
Operational Planning & S...