Are you open to a ( 5-month ) contract and interested in joining a dynamic, collaborative company that truly values its employees? Our client is looking for a committed and dependable Administration Assistant to support the Customer Care team through July 2025. The ideal candidate will play a key role in enhancing customer satisfaction and contributing to the company’s overall success. Company Benefits: Comprehensive Benefits Package: Including health insurance, pension, and more. Hybrid Company social gatherings Extra leave days Parking on-site Key Responsibilities: Manage and resolve customer complaints, queries, and feedback via phone, email, and written correspondence, ensuring accurate logging in the company’s CRM. Collaborate with the customer care team to address issues and identify trends. Work with suppliers and factories to resolve complaints and incidents. Assist in analysing customer feedback, preparing reports, and contributing to the monthly Customer Care report. Experience and Skills Requirements: A proactive individual with a positive mindset Dedicated to meeting the needs of customers and consumers Strong time-management skills to meet deadlines and handle multiple tasks efficiently. If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been