Transport Administrator
Alcester
Monday to Friday 9am to 5pm
Key Accountabilities
* Ensure customer accounts are set up correctly and to ensure all necessary documents are completing to raise invoices accurately.
* Maintain and continuously update regular abnormal load route permits.
* Accurate submission of job specific abnormal load permits.
* Accurate processing of driver and second man wages.
Key Responsibilities
* Processing of Drivers & Second man run sheets and wages on a weekly basis.
* Processing customer invoicing on a weekly basis.
* Responding to customer calls and queries in a timely manner.
* Working closely with the accounts department to ensure new accounts are set up correctly.
* Ensure jobs are processed accurately in line with customer orders, PO numbers, third party invoices and other job related documents to ensure invoices are raised promptly and correctly.
* Raising invoices through customer portals.
* Ensure abnormal load permits are submitted in advance of vehicle movements at the direction of the Transport Planners in an accurate manner.
* Support the Transport Planners deliver an efficient operation through administrative tasks.
* Booking vehicles onto ferry crossings.
* Provision of hotel bookings for Heavy Haulage personnel.
* General administrative tasks to provide support to the Heavy Haulage Operations team deliver a high level of customer service.
* Be flexible and adaptable to provide assistance to all areas of the Transport Office when required.
* Support the Health & Safety of colleagues across the business.
Personal Attributes
* Ability to relate to staff at all levels.
* Ability to contribute effectively to a team working environment.
* The ability to ‘think on your feet’ and use of initiative.
* A “can do” attitude.
* Professional and approachable.
* Flexible and reliable.
* Resilient and able to remain focused while working under pressure.
Qualifications / Skills
* Excellent verbal and written communication skills.
* Good IT skills - Microsoft Word, Excel, PowerPoint.
* Excellent organisation skills.
* Previous experience working in a business-based administration role, ideally within a transport environment.
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