Are you an experienced Engineering Manager / IT Service Delivery Manager with a passion for creating efficient and cost-effective solutions? If yes, then join us as we expand rapidly, offering exciting career development in a dynamic, collaborative, and supportive environment.
We are seeking a dedicated leader to join our team and play a critical role in managing and supporting our engineering teams, enhancing service delivery, and driving operational excellence.
Salary: £40,000-£55,000 (negotiable based on experience)
Location: UK (eligible to work in the UK required)
Key Responsibilities:
* Lead and manage engineering teams, ensuring they are fully prepared for all scheduled shifts, including day, night, in-hours, and out-of-hours work
* Oversee job quoting, with training available as needed, and manage job opportunities and billing processes within our CRM
* Monitor Profit & Loss on jobs, working closely with our finance team to ensure that all projects meet margin targets and scope is accurately billed
* Foster a collaborative, open communication environment that encourages feedback and teamwork.
Skills & Experience:
* Self-motivated, highly organized, and calm under pressure
* Strong understanding of data cabling; knowledge of retail tech (e.g., EPOS, digital signage) is a plus
* Proficiency in Outlook, Excel, Word, PowerPoint, and browser-based CRM systems
* Excellent communication skills adaptable to both technical and non-technical audiences
* Experience in labour management and a network of engineering contacts is highly desirable
* Sales and business development experience is advantageous
Salary & Benefits:
* £40,000-£55,000 annual salary
* £2,000 annual out-of-hours bonus
* 23 days annual leave + bank holidays
* Birthday leave
* Company laptop, phone allowance, remote access tools
* Group stakeholder pension and WPA cash benefit scheme
* Access to company van or pool car (if required)
All applicants must have a clean driving license and pass background checks. We are equal opportunities employer.
If you're ready to make a significant impact in a fast-paced environment, apply now and be part of our exciting journey!
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