We have a rare and exciting opportunity for a Retail Branch Manager to join our team at our Penicuik Country Store.
ABOUT US
Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.
Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.
THE JOB
The role of Branch Manager will play a key role at our Penicuik branch and will be an effective leader, coaching and developing all staff to confidently maximise sales opportunities across the whole site, while ensuring excellent customer service standards and maintaining continuous business development.
The Branch Manager will be responsible for ensuring that all available resources are managed effectively, so that the store can achieve targeted contribution, and will support, develop, mentor and drive colleague performance within the branch so that key talent is optimised and retained. There will also be responsibility for ensuring that stock is managed accordingly to ensure stock targets, including those related to aged stock, are met and to ensure that customer debt
Accountabilities:
* To lead the Retail Branch Team driving sales and profitability to achieve targeted contributions.
* To ensure all available resources are managed effectively, keeping costs within budget, so the store achieves targeted contribution.
* To ensure all Branch colleagues deliver exceptionally high customer service, to optimise sales opportunities, in Branch and on farm, and take a lead in ensuring all customers have a positive customer experience.
* To support, develop, mentor and drive colleague performance within the branch, so that key talent is optimised and retained, and we continue to be an attractive employer for future talent.
* To manage stock to hit Retail stock targets for the Branch, including aged stock.
* To manage all customer debt, to ensure it is kept within company credit policies.
* To ensure that all operating procedures are adhered on a daily/weekly/monthly basis.
* To adhere to Company and Group policies and procedures, including but not limited to those relating to Safety, Health and Environmental.
* To ensure all relevant legislation and approved codes of practice, are adhered to in respect of ongoing compliance, including but not limited to UFAS, FIAS, & NOPS assurance schemes.
SKILLS, EXPERIENCE AND QUALITIES REQUIRED
Essential:
* Proven track record and experience of a management position
* Experience of managing a branch P&L.
* Sales experience
* Experience of Customer Service and Customer account management.
* Experience in developing & coaching a team and colleagues.
* Experience of driving growth in sales and logistics savings.
* Ability to analyse data, identify trends and make informed decisions.
* Strong problem-solving skills and ability to make decisions under pressure.
* Experience of budget and financial management principles.
* Full UK Driving Licence
* Computer Literate
Desirable
* Agricultural experience.
* Retail experience
* AMTRA-SQP/ RAMA
* Basis NSK (Nominated Storekeeper)
* AIC Feed Advisor
* IOSH Managing Leading Safely qualification.
* Experience of Microsoft D365 and IBCOS operating systems.
BENEFITS
As part of The Billington Group we offer a wide range of employee benefits including:
An attractive salary package.
Annual salary reviews in September each year.
A minimum of 25 days annual leave.
Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
Your Health
Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
Sick pay: Generous company sick pay entitlement.
Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
Your Lifestyle
Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.