We are working with one of the market leaders in Social Housing based between the Head Office and home. You will report into the Senior Finance Partner and support the Senior Finance Business Partner in providing an efficient and effective service to key stakeholders.
Provide accurate and timely financial information in relation to service charges to support budget preparation, management accounts, KPI and performance analysis, and control reviews while supporting and advising managers accordingly.
Responsibilities
* Lead on year-end production of service charge statements for customers and liaise with auditors for sign-off.
* Support the Senior Finance Business Partner to develop and implement group service charge policies and frameworks, contributing to reviews to ensure ongoing compliance with legislation, government guidelines, and Group policy.
* Act as the lead for all colleague/internal service charge related queries, ensuring accurate and consistent application of charges and service charge calculations across the Group for all customer types including leaseholders and tenants with Secure Rent Status.
* Ensure that the information held on all group IT systems regarding service charges and other charges is up to date, including new properties built or acquired during the year.
* Provide relevant service charge information to support the Group in delivering performance and budget information, including supporting any reviews on VfM of services delivered to customers.
* Manage internal and external stakeholders effectively, building constructive working relationships to deliver the Group's service charge strategy.
* Be responsible for the preparation of financial information required for any first-tier tribunals.
* Manage the workflow within the team, ensuring that compliance checks and reviews on service charge expenditure are carried out.
* Respond to customer queries and actively seek new improved ways to support customer needs and expectations to deliver a customer-focused service.
Contact Information
For a confidential chat, please call Peter on 07928592504.
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