Mind in Brent Wandsworth and Westminster
As an organisation, we are dedicated to creating a culture where mental health challenges are met with understanding, compassion, and innovative solutions. As Peer Support Operations Manager, you will oversee and develop a range of peer support services, ensuring that they deliver meaningful outcomes for people with mental health conditions.
This is a pivotal role, combining operational management, staff support, and strategic development. If you are ready to make a lasting impact in mental health, we would love to hear from you.
As the Peer Support Operations Manager, you will lead a team of Senior Peer Support Workers and Peer Support Workers to deliver high-quality services across various settings, including community and inpatient environments.
The ideal candidate will be able to manage dispersed teams, work with diverse partners, and ensure the successful delivery of impactful peer support programmes. You will manage multiple workstreams, build strong relationships with NHS and community partners, and ensure services meet key performance indicators (KPIs).
Main duties of the job
1. Lead the development and delivery of innovative peer support services for people with severe or enduring mental health conditions.
2. Support staff to deliver impactful peer support sessions and manage safeguarding and risk.
3. Use your own lived experience of mental health challenges to inform service delivery and foster empathy.
4. Build strong partnerships with NHS trusts and local community organisations to ensure integrated and holistic support.
5. Oversee service monitoring, evaluation, and reporting, ensuring accountability and continuous improvement.
About us
We are a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose.
As part of our commitment to expanding and sustaining this vital work, we are thrilled to announce that Brent, Wandsworth & Westminster Mind is in the process of merging with Kensington & Chelsea Mind to form West Central London Mind. This exciting change unites two dedicated organisations, paving the way for a sustainable and impactful future. Although this role is currently being recruited under Brent, Wandsworth & Westminster Mind, by the time you join, you'll be part of West Central London Mind. We look forward to this new chapter and the opportunities it will bring to serve our communities even more effectively.
Job responsibilities
Please check the Job description and person specification attached for more information about this role.
Person Specification
Qualifications
* N/A
Employer name
Mind in Brent Wandsworth and Westminster
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