Business Development Manager ¦ Bicester Village ¦ Contract Full time
This is 12 month fixed-term contract.
Something Extraordinary Every Day™
This Business Development Manager role will involve managing a portfolio of UK-based hotels, hotel chains, serviced apartments, and other accommodation providers. Additionally, the Business Development Manager will prospect new partnerships and work collaboratively with the Senior Business Development Manager to drive double digit growth within the allocated segments. The primary goal of this role is to increase the conversion of high-spending guests from accommodation partners to Bicester Village.
This role is hybrid and you will be required to work on site at Bicester Village a minimum of 3 days a week.
What you will be doing
The key responsibilities of this role will include some or all the following:
1. Partner Account Management: Manage a portfolio of accommodation partners, fostering strong relationships with hotels, serviced apartments, and other hospitality providers.
2. 360-Degree Relationship Building: Maintain relationships across all hotel departments (Concierge, Reception, PR, Sales & Marketing & Events, GMs) for a holistic account management approach.
3. Strategic Planning & Execution: Develop and execute tailored strategies for “Winning Partners” to boost guest footfall and track performance against targets.
4. Market & Partner Intelligence: Analyse data on occupancy rates, guest profiles, and hotel performance to adapt strategies and strengthen partner relationships.
5. Sales Pipeline Management: Maximize opportunities by seeking new partners, managing underperforming relationships, and driving consistent double-digit growth.
What makes you special
6. Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:
7. Strong communication and presentation abilities.
8. Excellent interpersonal skills; capable of building long-term relationships with partners and internal teams
9. Proficient in sales, networking, and strategic planning.
10. Commercial acumen and experience in marketing, partnerships, and the travel/hospitality industry.
11. Self-starter with high levels of accountability, responsibility, and organizational discipline.
There’s no one quite like us
The Bicester Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.
Our Vision is to be the best shopping destination in the world.
Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.
Our Brand Promise is to offer something extraordinary every day.
Our Five Values are the glue that bind us together and allows us to lead ahead:
Authenticity - Always do the right thing
Innovation - Think outside of the box
Passion - Do what you love and love what you do!
Critical Thinking - Challenge the obvious
Vision - Be mission driven always
Why we’re exceptional
The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:
12. Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
13. Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
14. Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
15. Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
Come and live your story with us
At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.