Join our team as a Reservations Agent at The Lowry Hotel, Manchester's iconic five-star hotel.
You will handle reservation requests, from individual bookings to large group stays, with a focus on attention to detail and customer care.
We seek a strong, motivated individual with previous reservations or hotel experience, who can manage customer requirements and exceed expectations.
The role operates on a 5-day rota, with a shift-based pattern, and is key to delivering our service brand pillars: Iconic, Individual, and Intuitive service delivery.
In return, we offer a targeted bonus structure, occupational pension scheme, hotel discounts, meals on duty, and learning opportunities.
The Lowry Hotel provides a comfortable, private, and understated service experience with contemporary interiors and a sense of style.
Benefits include:
- Uniform and meals on duty provided
- Team member discounts on food, beverages, and accommodations
- Access to discounted rates with Millennium and Copthorne Hotels
- Online training facilities with Flow
- Death in service benefit for contracted employees
The Lowry hotel is an equal opportunities employer.