Department: Takeaway
Location: Cloud Kitchen - York
Compensation: £13.50 - £15.00 / hour
Description: Manages the day-to-day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, ensuring compliance with Food/Health and Safety regulations, coaching, supporting, motivating, and engaging all employees. Has responsibility for achieving above-average results.
Opening hours: from 10.00am to 2.00am from Monday to Sunday
What you'll do at Pasta Evangelists:
* Attend meetings when required.
* Embrace and embed new changes in PE systems and processes.
* Train new starters according to the company guidelines.
* Coach and support team members in their development, highlighting high-performing individuals.
* Track team absences and report them to your Area Manager/Deputy Area Manager.
* Ensure compliance with all statutory and company Health, Safety, and Food Hygiene regulations and take corrective actions if required.
* Help create a customer-focused environment.
* Manage and report all customer complaints (including food poisoning and foreign body allegations) in line with company policy.
* Implement a lead-from-the-front mindset and set a clear example of product quality for all to follow.
* Consistently seek to maximize available products, increasing sales and customer satisfaction.
* Clearly communicate sales goals, striving to consistently exceed sales targets.
* Train the team on all new products to enable them to drive sales.
* Maximize the profitability of the kitchen by understanding and controlling all kitchen costs (e.g., labour, food).
* Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary.
Who you are:
* You have worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
* You have experience managing a diverse workforce.
* You are customer-focused and enjoy interacting with customers.
* You proactively address issues and have a desire to solve them!
* You have a strong desire to maintain product quality and will go the extra mile to deliver a strong customer experience.
* You are detail-oriented and do not cut corners.
* You enjoy working in a team and helping to manage other chefs in the kitchen!
* You can clearly communicate both verbally and in writing.
* ... A pasta lover!
What we can offer:
* £13.50 per hour - £14.50 per hour from midnight onwards
* Monthly bonus according to site performance
* Join a dynamic, fast-moving & diverse team
* Regular team socials
* Free Pasta Evangelists products
* Referral scheme bonus
* Cycle to work scheme
* Development opportunities - you can grow within the business
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