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Senior HR Operations Coordinator, Leatherhead
Client: KBR
Location: Leatherhead, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
c31f2ae9c1ae
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Title: Senior HR Operations Coordinator
KBR is a global provider of differentiated, professional services and technologies delivered across a wide government, defense and industrial base. Drawing from its rich 100-year history and culture of innovation and mission focus, KBR creates sustainable value by combining engineering, technical and scientific expertise with its full life cycle capabilities to help our clients meet their most pressing challenges today and into the future.
KBR employs approximately 29,000 people worldwide (including joint ventures), with customers in more than 80 countries, and operations in 40 countries, across two synergistic global businesses.
The Senior HR Operations Coordinator plays a crucial role in delivering exceptional HR services to employees and external stakeholders. This multifaceted position involves a blend of HR administration and providing initial HR advisory support.
Additionally, this role serves as the Deputy to the HR Operations Lead when necessary, providing guidance and support to HR Operations Coordinators on more intricate HR issues.
This role is instrumental in ensuring the delivery of high-quality HR services and supports the smooth operation of HR processes.
Responsibilities
1. Achieve a first-class HR service to our people, ensuring excellent customer service and effective query resolution.
2. Coach and train PARC Operations Coordinators on HR processes.
3. Continuously improve the service offered by PARC, including Workday content and educating staff on accessing HR information.
4. Collaborate with key HR stakeholders on projects and ensure connectivity across HR departments.
5. Handle all general administration as requested by the PARC Operations Lead.
6. Manage employment lifecycle correspondence and ensure accurate updates in Workday.
7. Organize, file, and archive HR documentation for accuracy and currency.
8. Maintain data accuracy in Workday, reflecting payroll changes and ensuring system integrity.
9. Manage queries in PARC ‘In-box’ and process sickness and absence forms.
10. Facilitate onboarding of new starters and ensure timely communication and documentation.
11. Administer company benefit schemes and manage holiday sales and purchases.
12. Manage probation processes and relevant documentation.
13. Deliver transactional HR processes against metrics and SLAs.
14. Handle employee queries, escalating as needed.
15. Provide HR support to managers and staff on policies, procedures, and HR processes.
16. Handle personal data confidentially in compliance with GDPR.
17. Create positive onboarding experiences for new employees.
Experience Requirements
* Experienced HR administrator, preferably in HR operational or shared services environments.
* Ability to handle sensitive and confidential information.
* Strong communication skills, both written and verbal.
* Flexible, enthusiastic, and proactive attitude.
* Team player with initiative and prioritization skills.
* High accuracy and attention to detail.
* Decision-making and problem-solving skills.
* Ability to manage multiple tasks and stakeholder expectations.
* Experience with people systems and intermediate proficiency in Microsoft Office.
* Good relationship management and customer service skills.
Technical Skills/Knowledge
* Proficiency in Microsoft packages.
* Experience managing information in databases.
* Understanding of UK employment law, compliance, and GDPR.
* Knowledge of security clearances (BPSS, SC, DV) is desirable.
KBR Company Information
Joining KBR offers endless opportunities. We partner with government and industry clients to provide innovative solutions across the project lifecycle, emphasizing safety and efficiency.
We value creativity, resourcefulness, and collaboration, empowering our employees to make meaningful impacts and deliver exceptional results.
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